Your account at ebet Privacy Fully Secured

Ebet is one of Bangladesh's most trusted online gaming platforms. We believe that protecting your personal information is not just a legal obligation — it is our ethical commitment. This privacy policy clearly explains what data ebet collects, why it is collected, how it is stored, and under what circumstances it may be shared with third parties.

This privacy policy applies equally to the ebet website, mobile application, and all of our digital services. Whether you are registering, logging in, making a deposit, playing a game, or contacting our support team — protecting your information is our top priority at every touchpoint.

• This policy has been prepared in compliance with applicable data protection laws in Bangladesh.
• We use internationally certified SSL encryption and security technology.
• Your information is never sold to any third party.
• Your information is never used beyond the scope of this privacy policy without your consent.

We collect various types of information in order to provide our services on the ebet platform. This information is gathered in two main ways — directly from you and through automated technology.

Ebet uses the information it collects solely for specific, legitimate purposes. We will never use your personal data in a way that violates your privacy.

• For account creation, management, and verification.
• For processing deposits, withdrawals, and other financial transactions.
• To inform you about promotions, bonuses, and special offers.
• To provide customer support and technical assistance.
• For detecting and preventing fraud.
• To meet legal obligations and fulfill regulatory requirements.
• To improve the platform experience and quality of service.
• To support responsible gaming monitoring.

Ebet stores your information on secure servers. All data is protected with AES-256 encryption and can only be accessed by authorized personnel.

• Personal information is retained for as long as the account remains active.
• Financial transaction records may be retained for up to 5 years as required by law.
• When an account is closed, data is securely deleted unless retention is required by law.
• Data is stored in encrypted form on backup servers.

Ebet does not sell your personal information to any third party. However, certain information may be shared in the following limited circumstances:

• Payment Processor: Information required to process transactions via Mobile Banking, Nagad, Rocket, or bank transfer.
• KYC partner: Identity verification service providers.
• Law enforcement agencies: In cases of a court order or legal obligation.
• Anti-fraud system: For the detection and prevention of fraud.

In each of the above cases, third parties are required to comply with ebet's privacy standards. They may not use the information they receive for any other purpose.

The ebet website and app use cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.

Ebet uses industry-leading security technology to protect your data. Our security infrastructure is regularly audited by independent third parties.

• SSL/TLS encryption — all data transfers are fully secured.
• AES-256 encryption — all data stored on our servers is fully protected.
• Two-factor authentication (2FA) — an extra layer of account security.
• Firewall and intrusion detection systems.
• Regular security audits and penetration testing.
• A system that automatically detects and blocks suspicious activity.

Every ebet user has the following rights over their own data. To exercise these rights, please contact our support team.

Ebet strictly prohibits all services for users under the age of 18. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• If an underage account is identified, it will be closed immediately.
• Any data belonging to a minor is permanently deleted.
• Parents can report suspicious accounts.

Ebet reserves the right to update this privacy policy as needed. For any significant changes, we will notify you by email or in-app notification.

• The revised policy takes effect from the date it is published on the website.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.
• An archived copy of the previous policy will be provided upon request.

For any questions, concerns, or requests regarding our privacy policy, please reach out to our dedicated privacy team.

• Requests sent by email will receive a response within 72 hours.
• Information requests are processed after identity verification.
• Complex requests may take up to 30 days to process.